/* snog.support: snog's wine and green, on a light page that's easy to read */
:root {
  --wine: #4e232c;
  --wine-mid: #6c2c3a;
  --panel: #823442;
  --green: #afc536;
  --green-dark: #6b8e00;
  --page: #f5f1f2;
  --card: #fff;
  --ink: #2b2326;
  --muted: #7a6d71;
  --line: #eadfe2;
  --red: #c4162a;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--page); color: var(--ink); font: 15px/1.6 Arial, Helvetica, sans-serif; }
a { color: var(--panel); }
a:hover { color: var(--wine); }
img { max-width: 100%; }
.wrap { width: 100%; max-width: 1040px; margin: 0 auto; padding: 0 16px; }
.narrow { max-width: 760px; }
.small { font-size: 13px; color: var(--muted); }

/* Header */
.hd { background: #1b1b1b; border-bottom: 3px solid var(--green); }
.hd-inner { display: flex; align-items: center; gap: 20px; min-height: 60px; flex-wrap: wrap; }
.logo { display: flex; align-items: center; gap: 8px; text-decoration: none; }
.logo img { display: block; height: 30px; width: auto; }
.logo span { color: var(--green); font: 700 18px Arial, Helvetica, sans-serif; letter-spacing: .02em; }
.nav { display: flex; align-items: center; gap: 4px; margin-left: auto; flex-wrap: wrap; }
.nav a, .nav-out button {
  display: inline-flex; align-items: center; gap: 6px; padding: 6px 10px; border: 0; border-radius: 4px; background: none;
  color: #ddd; font: 700 13px Arial, Helvetica, sans-serif; text-decoration: none; cursor: pointer;
}
.nav a:hover, .nav-out button:hover { background: rgba(255, 255, 255, .08); color: #fff; }
.nav a.active { color: var(--green); }
.nav-out { margin: 0; }
.nav-out .avatar { border-radius: 3px; }
.avatar { object-fit: cover; }
.avatar.initial { display: inline-grid; place-items: center; color: #fff; font-weight: 700; font-size: 12px; background: hsl(var(--h), 45%, 45%); border-radius: 3px; }

/* Hero with search */
.hero { background: radial-gradient(ellipse at center, var(--panel) 0%, var(--wine) 75%); color: #fff; padding: 46px 0 52px; text-align: center; }
.hero h1 { margin: 0 0 18px; font-size: 30px; }
.search { display: flex; max-width: 620px; margin: 0 auto; border-radius: 6px; overflow: hidden; box-shadow: 0 6px 20px rgba(0, 0, 0, .25); }
.search input { flex: 1; min-width: 0; height: 50px; padding: 0 16px; border: 0; font: 16px Arial, Helvetica, sans-serif; color: var(--ink); }
.search input:focus { outline: 3px solid var(--green); outline-offset: -3px; }
.search button { padding: 0 22px; border: 0; background: var(--green); color: #1b1b1b; font: 700 15px Arial, Helvetica, sans-serif; cursor: pointer; }
.search button:hover { background: #c3d94a; }

/* Content */
.main { padding-top: 28px; padding-bottom: 50px; }
.card { background: var(--card); border: 1px solid var(--line); border-radius: 8px; }
.section-title { margin: 6px 0 12px; font-size: 18px; }
.page-title { margin: 0; font-size: 26px; line-height: 1.25; }
.lede { margin: 6px 0 18px; color: var(--muted); }
.count { margin: 0 0 12px; color: var(--muted); font-size: 14px; }
.crumbs { margin-bottom: 10px; font-size: 13px; color: var(--muted); }
.crumbs a { color: var(--muted); }
.empty { padding: 30px; text-align: center; }
.empty h2 { margin: 0 0 6px; }
.notice { margin: 16px 0; padding: 10px 14px; border-radius: 6px; font-size: 14px; }
.notice.ok { background: #effca2; color: #3d4a0a; }
.notice.error { background: #ffd9dc; color: var(--red); }
.notice div + div { margin-top: 4px; }

.topics { list-style: none; margin: 0 0 30px; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; }
.topics a { display: flex; flex-direction: column; height: 100%; padding: 18px; text-decoration: none; color: var(--ink); transition: border-color .15s, box-shadow .15s; }
.topics a:hover { border-color: var(--panel); box-shadow: 0 4px 14px rgba(78, 35, 44, .12); }
.topics strong { font-size: 16px; color: var(--wine); }
.topics span { flex: 1; margin: 4px 0 10px; color: var(--muted); font-size: 13px; }
.topics em { font-style: normal; font-size: 12px; font-weight: 700; color: var(--green-dark); }

.article-list { list-style: none; margin: 0 0 30px; padding: 0; }
.article-list li { display: flex; align-items: center; gap: 12px; border-top: 1px solid var(--line); }
.article-list li:first-child { border-top: 0; }
.article-list a { flex: 1; display: block; padding: 14px 18px; text-decoration: none; color: var(--ink); }
.article-list a:hover strong { color: var(--panel); text-decoration: underline; }
.article-list strong { display: block; color: var(--wine); }
.article-list span { display: block; color: var(--muted); font-size: 13px; }
.article-list em { margin-right: 18px; font-style: normal; font-size: 12px; color: var(--muted); white-space: nowrap; }

.cta { display: flex; align-items: center; gap: 20px; padding: 20px 22px; background: linear-gradient(90deg, #fff, #fbf4f6); }
.cta h2 { margin: 0; font-size: 18px; }
.cta p { margin: 2px 0 0; color: var(--muted); font-size: 14px; }
.cta .btn { margin-left: auto; }

.btn {
  display: inline-flex; align-items: center; justify-content: center; min-height: 40px; padding: 0 18px; border: 0; border-radius: 5px;
  background: var(--green); color: #1b1b1b !important; font: 700 14px Arial, Helvetica, sans-serif; text-decoration: none; cursor: pointer;
  box-shadow: inset 0 -3px 0 rgba(0, 0, 0, .15); white-space: nowrap;
}
.btn:hover { background: #c3d94a; }
.btn-quiet { background: #eee6e8; box-shadow: none; }
.btn-quiet:hover { background: #e2d6d9; }

/* Article */
.article-cols { display: grid; grid-template-columns: minmax(0, 1fr) 280px; gap: 20px; align-items: start; }
.article { padding: 28px 32px; }
.article h1 { margin: 0; font-size: 28px; line-height: 1.25; color: var(--wine); }
.updated { margin: 4px 0 18px; color: var(--muted); font-size: 13px; }
.draft { margin: 0 0 12px; padding: 6px 10px; border-radius: 4px; background: #fff3cd; color: #7a5a00; font-size: 13px; }
.prose h2 { margin: 24px 0 6px; font-size: 18px; color: var(--wine); }
.prose p, .prose ul { margin: 0 0 12px; }
.prose ul { padding-left: 22px; }
.prose li { margin-bottom: 4px; }
.side { padding: 18px; margin-bottom: 14px; }
.side h2 { margin: 0 0 8px; font-size: 15px; }
.side ul { margin: 0; padding-left: 18px; font-size: 14px; }
.side li { margin-bottom: 6px; }
.side p { margin: 0 0 12px; color: var(--muted); font-size: 14px; }

/* Forms */
.form-card { padding: 24px 28px; margin-bottom: 20px; }
.form-card h1 { margin: 0; font-size: 24px; color: var(--wine); }
.form label { display: block; margin-bottom: 14px; font-weight: 700; font-size: 14px; }
.form input, .form select, .form textarea {
  display: block; width: 100%; margin-top: 5px; padding: 9px 11px; border: 1px solid #d8c9cd; border-radius: 5px;
  background: #fff; color: var(--ink); font: 15px Arial, Helvetica, sans-serif;
}
.form textarea { resize: vertical; line-height: 1.5; }
.form input:focus, .form select:focus, .form textarea:focus { outline: 2px solid var(--green); border-color: var(--green-dark); }
.two { display: grid; grid-template-columns: 1fr 1fr; gap: 0 14px; }
.signed-in { display: flex; align-items: center; gap: 8px; margin: 0 0 16px; }
.form-actions { display: flex; gap: 10px; flex-wrap: wrap; }

/* Tickets */
.title-row { display: flex; align-items: center; gap: 16px; margin-bottom: 18px; }
.title-row .btn { margin-left: auto; }
.ticket-list { list-style: none; margin: 0; padding: 0; }
.ticket-list li { display: flex; align-items: center; gap: 12px; padding-right: 18px; border-top: 1px solid var(--line); }
.ticket-list li:first-child { border-top: 0; }
.ticket-list a { flex: 1; min-width: 0; display: block; padding: 14px 18px; text-decoration: none; color: var(--ink); }
.ticket-list a:hover strong { text-decoration: underline; }
.ticket-list strong { display: block; color: var(--wine); }
.ref { font: 700 11px/1 "Courier New", monospace; letter-spacing: .08em; color: var(--muted); }
.meta { color: var(--muted); font-size: 13px; }
.status { display: inline-block; padding: 3px 9px; border-radius: 20px; font-size: 12px; font-weight: 700; white-space: nowrap; }
.status.open { background: #fdf0d5; color: #8a5a00; }
.status.answered { background: #e6f2c8; color: #44600a; }
.status.closed { background: #eee; color: #666; }
.ticket-head { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.ticket-head + .meta { margin: 4px 0 18px; }
.thread { list-style: none; margin: 0 0 20px; padding: 0; }
.thread li { margin-bottom: 12px; padding: 14px 18px; border: 1px solid var(--line); border-radius: 8px; background: #fff; }
.thread li.from-staff { border-color: #d5e4a6; background: #f7fbea; }
.who { display: flex; align-items: baseline; gap: 6px; flex-wrap: wrap; margin-bottom: 6px; font-size: 14px; }
.who strong { color: var(--wine); }
.from-staff .who strong { color: var(--green-dark); }
.who span { color: var(--muted); font-size: 13px; }
.who time { margin-left: auto; color: var(--muted); font-size: 12px; }
.thread .body { overflow-wrap: anywhere; }

/* Footer */
.ft { background: #000; color: #bbb; font-size: 13px; }
.ft-inner { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; min-height: 64px; }
.ft p { margin: 0; }
.ft a { color: #ddd; }
.brand { color: #fff; font: 700 20px Arial, Helvetica, sans-serif; }
.brand span { color: var(--green); }

@media (max-width: 860px) {
  .topics { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .article-cols { grid-template-columns: 1fr; }
}
@media (max-width: 560px) {
  .topics, .two { grid-template-columns: 1fr; }
  .hero h1 { font-size: 24px; }
  .cta { flex-direction: column; align-items: flex-start; }
  .cta .btn { margin-left: 0; }
  .article, .form-card { padding: 20px 18px; }
  .article-list em { display: none; }
}